Friday, December 7, 2012

It's beginning to look alot like... a TRAVEL STORY!

Last weekend was all rush, rush, rush! I had to get the Christmas decorations done, the advent calendar, and pack for my trip to Virginia. Needless to say, I DID NOT watch the SEC Championship game... apparently much to the amazement of others. But, I spent some great time with JM and M and made some wonderful updates to the house to show our Christmas spirit!
I've had these since we got married, but somehow have always forgotten to get them from Selma!
John Michael is really loving the idea of an Advent calendar
This was hard to keep a 2 year old from eating while I created it!
So, after all of that was said and done, I loaded up and headed to Virginia with my co-worker, Polly. Our organization recently hired a new CEO, so we were going to meet him, attend a conference planning meeting, and accomplish some other stuff too. Polly always blames me when our travels go awry... and she's right. People say that I should pay THEM to travel with me, because flights are always delayed, or crazy things just seem to happen.

I actually thought we were doing well- only a one hour delay in Atlanta (which to me is cake compared to some of the delays I've experienced). We arrived in Virginia, and started out on the mad rush to interview new employees, make conference calls in time, etc. I was planning on just staying with my friend and co-worker, Shannon... but when we got to the office, I went in for an immediate hug and she stopped me, saying that she might still be contagious. Oh no. After much thought, I told Shannon that while I loved her, I just couldn't risk another Christmas Day in the ER if I brought sickness home to my family. I would just go with Polly to the hotel and book a room. Surely they would have a room. (Don't call me Shirley)

After a wonderful dinner out, Polly and I took Shannon's car to CVS to get us some stocking feet (because we Alabamians don't pack for winter winter... we pack for summer winter... that's what we know). After a roundabout trip to CVS (which may or may not have almost included a fight between a tow truck driver and myself- I totally would have won, by the way), we set out for the hotel. The SpringHill Suites in Ashburn is one of my favorite places to stay. I stay there alot. So, walking in felt like going home for a short visit. While Polly checked in with one of the desk attendants, I went to the other side to see if I could book a room.

Me: "Hi, I need to book a room."
Desk guy: "For how many nights?"
Me: "Two."
Desk guy: "I can book you for tonight, but starting tomorrow, we're completely full."
Me: "That's okay. I'll just move my stuff to her room and shack up with her tomorrow night."

Other desk guy: "What did you say your last name was?"
Polly: "Bennett."
Other desk guy: "Can you see if you can find Ms. Bennett? I can't find her."
Desk guy: "Sure. Ms. Bennett, do you have your confirmation number."
Polly: (Sigh) "Yes, let me find it." (Shuffles in bag... pulls out folder... opens folder... reads out numbers) "Oh wait, that's my Marriott Rewards number. No, I don't have my confirmation number."
Desk guy: "Ma'am, your confirmation number will let us know whether you're booked here, or at another one of our locations."
Polly: "I'm booked here. I even made sure to tell the person who took my reservation that it was the one by the Chik-fil-A. And she said that it was."
Desk guy: "I still need a confirmation number."
Polly: (Deeper sigh- pulls out ipad) "How do I sign into the wireless here?" (I move over to help- she gets her email up- pulls up her confirmation email)

Now, let me stop right here. Polly is our conference director, so she knows ALOT about hotels. And before I go further, I want you to know that I'm not painting her to be a rude person, or someone who gets frustrated over nothing. Polly is a "oh well, we'll figure it out" kind of gal. But she knows how hotels should be managed, how reservations should be managed, and she expects things to be run in a professional manner. These two desk attendants were the nicest guys- and they were doing everything they could to sort this out. Okay, time in.

Me: "Polly, that email isn't from SpringHill Suites. It's from Towne Suites."
Polly: "Well, here's my confirmation number." (Reads off numbers)
Desk guy: "That is not a SpringHill Suites confirmation number."
Polly: "Yes, I realize that." (turns to me) "You know what this is?"
Me: (Silent, scared to speak)
Polly: "Language barrier. I couldn't understand a word that woman said on the phone. And I kept repeating to her, 'Now, this is the one on 7 across the street from the Chik-fil-A, right?' and she kept saying, 'Yea, Yeah' (in what I think was supposed to be an Indian accent) But, clearly she had no idea, booked me at the wrong hotel, and now we only have a room for one night! (to desk guy) I need a room for this ENTIRE WEEK!"
Me: (looking at the email, trying to hold in laughter) "Yes, this is by the airport here, this hotel where you're booked."
Polly: (to desk guy) "Please call that hotel and cancel my reservation. Book us a room for tonight, and I'll figure this out tomorrow."

So, we get a room, and we get up in the room, and I cannot stop laughing. I realize that me laughing in a situation like this does nothing to actually help the situation, but come on! It was so funny to observe this whole transaction taking place. Polly said, "It's not funny, Kay." And I said, "But it really is, Polly. I mean, this is the stuff blogs are MADE OF!"

The next night, we stayed with separate co-workers, and I think Polly continued that for the rest of the week. I have laughed retelling that story a couple of times. I think maybe Polly will laugh at some point about it. I did get a smile out of her that night in the room. And if it helps, I lost my phone charger on the trip, so if you want to say that I got mine, go right ahead. ;)

I got home Wednesday night, loved seeing my boys again, and worked yesterday. No matter how little time I'm gone though, it always seems like my boys grow up exponentially while I'm gone. For instance, Max looked a little older to me yesterday...

Like a grandpa, in fact
And John Michael was excitedly playing with one of his toys he got from the Advent calendar last night. I don't know that I've seen him get this excited about a toy before. The quick laying on the floor to talk to the snowman is my favorite part! I can't wait to see how he responds on Christmas morning! (Oh, and his birthday is this weekend, too!)

Hope you all are slowing down this season to enjoy the little things, and to remember the reason for the season. If you're interested, Michael is writing some on the meaning of Christmas, including some personal stories and things he's learned from the Lord along the way. Chock full o' goodness.

1 comment:

Angie said...

Great post and I laughed so hard! Thanks for sharing'. Your gingerbread house looks amazing, wait until
You see ours--kids did it ;)